Refund policy
Refund & Return Policy
At MeshTec, we stand behind the quality of our products. Every pair of MeshTec goggles is backed by a 30-Day Limited Warranty against manufacturing defects.
30-Day Limited Warranty
If your goggles have a manufacturing defect within 30 days of receiving your order, we'll inspect the issue and, if approved, provide a replacement or another appropriate solution at our discretion.
To begin a warranty claim, please contact us at support@meshtecgoggles.com with your order number, a description of the issue, and photos of the product.
Returns
Returns are accepted only for approved warranty claims covered under our 30-Day Limited Warranty.
We do not accept returns or offer refunds for:
- Change of mind
- Ordering the wrong item
- Normal wear and tear
- Cosmetic damage caused after use
- Damage resulting from misuse, accidents, or improper care
Warranty Exclusions
Our warranty does not cover:
- Damage caused by crashes or impacts
- Improper use or modification of the product
- Normal wear from regular riding
- Lost or stolen items
Shipping
Customers are responsible for any return shipping costs unless otherwise agreed upon by MeshTec. If a warranty claim is approved, we will provide instructions for returning the product if required.
Contact Us
If you believe your product is covered under our 30-Day Limited Warranty, please contact us at:
We're committed to making sure every rider receives a quality product and will work with you to resolve any legitimate warranty issues as quickly as possible.